SMS Terms & Conditions
Last updated: March 22, 2026
Sender
Solar Cancellation Associates LLC
Message Frequency
Varies based on your inquiry
Rates
Message and data rates may apply
Opt-Out
Reply STOP at any time
1. Program Overview
Solar Cancellation Associates LLC ("we," "us," or "our") operates an SMS messaging program to communicate with individuals who have submitted a contact form on our website and provided express written consent to receive text messages.
Messages sent through this program are transactional and informational in nature, relating solely to your solar contract cancellation inquiry and any associated consultations or case updates.
2. How to Opt In
You opt in to receive SMS messages by completing the contact form on our website at solarcancellationassociates.com and checking the SMS consent checkbox before submitting. Your opt-in is recorded with a timestamp for compliance purposes.
Consent to receive SMS messages is not required as a condition of receiving a consultation or any other service from us.
3. Types of Messages
After opting in, you may receive the following types of messages:
- Confirmation that your inquiry has been received.
- Follow-up messages from our team regarding your solar contract situation.
- Appointment reminders or consultation scheduling information.
- Case status updates relevant to your solar cancellation matter.
- Requests for additional information needed to evaluate your case.
We will not send unsolicited promotional or marketing messages unrelated to your inquiry.
4. Message Frequency
Message frequency varies depending on the nature and status of your inquiry. You may receive multiple messages per week while your case is being actively reviewed or discussed. During periods of inactivity, messages will be infrequent.
5. Message and Data Rates
Message and data rates may apply. The cost of sending and receiving text messages depends on your mobile carrier plan. Solar Cancellation Associates LLC does not charge any additional fees for SMS communications. Please check with your wireless carrier for details about your messaging plan.
6. How to Opt Out (STOP)
You may opt out of receiving SMS messages at any time using any of the following methods:
- Reply STOP — Text the word STOP in reply to any message from us. You will receive a single confirmation message and then no further SMS messages will be sent to your number.
- Reply CANCEL, END, QUIT, or UNSUBSCRIBE — These keywords are also recognized and will trigger the same opt-out process.
- Contact us directly — Email us at admin@solarcancellationassociates.com to request removal from our SMS list.
After opting out, you will not receive further SMS messages unless you re-opt in by submitting a new contact form with your consent.
7. How to Get Help (HELP)
Text HELP in reply to any message to receive assistance information. You may also reach us at:
Solar Cancellation Associates LLC
3839 N 3rd St, Phoenix, AZ 85012
Email: admin@solarcancellationassociates.com
Hours: Monday – Friday 8:00 AM – 6:00 PM PST | Saturday 9:00 AM – 3:00 PM PST
8. Supported Carriers
Our SMS program is supported by all major US wireless carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary. Neither Solar Cancellation Associates LLC nor the wireless carriers are liable for delayed or undelivered messages.
9. Carrier Liability Disclaimer
Wireless carriers (including but not limited to AT&T, Verizon, T-Mobile, and their affiliates) are not liable for delayed or undelivered messages.
SMS and MMS message delivery is subject to network availability, carrier routing, and device compatibility. Solar Cancellation Associates LLC makes no guarantee that any message will be delivered within a specific time frame or at all. Factors outside our control — including network congestion, device settings, spam filters, and carrier policies — may prevent or delay message delivery.
Neither Solar Cancellation Associates LLC nor any wireless carrier shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to delayed, misdirected, blocked, or undelivered messages, including but not limited to damages for loss of business, loss of revenue, or any other commercial or personal losses.
By opting in to our SMS program, you acknowledge and agree that message delivery is not guaranteed and that you will not hold Solar Cancellation Associates LLC or any wireless carrier responsible for delivery failures beyond our reasonable control.
10. Privacy & Data Use
Your phone number and SMS consent information are used solely to communicate with you regarding your solar cancellation inquiry. We will not sell, rent, or share your phone number with third parties for their own marketing purposes. For full details, see our Privacy Policy.
11. Changes to These Terms
We may update these SMS Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our SMS program after changes are posted constitutes acceptance of the revised terms.