Privacy Policy

Last updated: March 22, 2026

1. Introduction

Solar Cancellation Associates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our contact forms, including consent to receive SMS/text messages.

By using our website or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, email address, and phone number submitted via our contact form.
  • Communication Content: Any message or details you provide about your solar contract situation.
  • SMS Consent Data: Records of your opt-in consent to receive text messages, including the date and time of consent.
  • Technical Data: IP address, browser type, device information, and pages visited, collected automatically through standard web technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and provide legal consultation services related to solar contract cancellation.
  • Send you SMS text messages and phone calls related to your inquiry, where you have provided express written consent.
  • Communicate important updates regarding your case or our services.
  • Comply with legal obligations and maintain records of consent.
  • Improve our website and services.

4. SMS / Text Messaging

When you provide your phone number and check the SMS consent box on our contact form, you are giving Solar Cancellation Associates your express written consent to contact you via automated text messages and calls at the number provided.

  • Message Purpose: Messages will relate to your solar cancellation inquiry, case updates, and consultations.
  • Message Frequency: Message frequency varies based on the nature of your inquiry.
  • Message & Data Rates: Standard message and data rates may apply depending on your carrier and plan.
  • Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
  • Help: Reply HELP for assistance, or contact us at admin@solarcancellationassociates.com.
  • No Third-Party Sharing: Your phone number and consent information will not be sold, rented, or shared with third parties for their marketing purposes.
  • Consent Not Required: Providing consent to receive SMS messages is not a condition of purchasing any goods or services.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our website or conducting our business, subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

6. Data Retention

We retain your personal information, including SMS consent records, for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. SMS opt-in consent records are retained for a minimum of 4 years as required by applicable regulations.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of SMS communications at any time by replying STOP.
  • Withdraw consent to receive marketing communications.

To exercise these rights, contact us at admin@solarcancellationassociates.com.

8. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Solar Cancellation Associates

3839 N 3rd St, Phoenix, AZ 85012

Email: admin@solarcancellationassociates.com

Hours: Monday – Friday 8:00 AM – 6:00 PM PST | Saturday 9:00 AM – 3:00 PM PST

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